FREQUENTLY ASKED QUESTIONS


 Table of Contents

01. DVD Compatibility Information?

02. Why Does My Business Need Video?

03. Why Should My Business Choose Infinite Video For Our Next Video?

04. Why Should I Hire Someone To Do My Video When I Have My Own Camcorder?

05. What If My Company Can't Afford Or Doesn't Needs A Flashy Video?

06. I'd Like To Do A Video, But I've Never Done One Before And I am A Bit Overwhelmed. Can    You Help?

07. What Is The Difference Between Video Formats?

08. Which One Is Right For My Project?

 

 

1. DVD Compatibility Information

Infinite Video Productions uses DVD-Rs for all DVD projects. Because DVD technology is new and still in transition, we can not guarantee that our DVD-Rs will play in all DVD players. In an effort to prevent any disappointment in our product, we have provided the following guidelines to help ensure proper playback.

  1. Use a DVD player manufactured within the last few years.
  2. Use a name brand DVD player. Off brand or low end (cheap) DVD players will have problems playing the DVD-Rs.
  3. Computer playback will vary depending on your system, software player, and DVD drive. As a general rule, we tell clients that our DVDs are for set top players only.

We use Sony, Pioneer, Panasonic, Xbox and Playstation 2 DVD players for playback verification. Our DVDs have also worked in some Apex and Mitsubishi DVD players. DVD players with confirmed problems are Sylvania and Samsung.

We want our products to be right. If there is a problem with your DVD we will gladly take a look at it and if the problem is caused by our equipment we will replace it. We are unable to redo free of charge any DVDs that don’t work properly due to any of the points outlined above. If you are concerned we have available for $10 a DVD you can take home and try. Your $10 will be refunded on the return of the DVD in good condition.

 

For more information on our DVD duplication services call us at 

(630) 389-0000 or click here to email us.

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02. Why Does My Business Need Video?

Quality Sales Presentations, Training Programs and Product Demonstrations can improve your business potential, free up employees who do repeated training for other tasks, ensure a consistent message, and enhance your corporate image.

 
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03. Why Should My Business Choose Infinite Video For Our Next Video?

Infinite Video Productions is a fully equipped facility which works in many analogue and digital formats. Video production is our business.  We are more than a camera and computer - we are a group of creative professionals with degrees in video production and years of on-the-job experience. Our employees understand how the many different technical and aesthetic facets of video production work and what it takes to mix it all together to achieve a professional, polished final product.   Infinite Video works closely with you during each step of your video production to ensure that your final video, DVD, or CD-Rom is what you envisioned.

 
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04. Why Should I Hire Someone To Do My Video When I Have My Own Camcorder?

First impressions are important. When you present your video to someone, they make judgments about your company based on what they see. Just as you wouldn't show up to an important meeting in cutoffs and a T-shirt, your video should reflect the professionalism and customer quality concerns of your company. Most do-it-yourself videos on home camcorders look bad, sound worse, and can give the impression that your company is an unqualified amateur. Just as a quality video will enhance your corporate image, a poor video will tear it down.

 
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05. What If My Company Can't Afford Or Doesn't Needs A Flashy Video?

Infinite Video Productions creates video for a wide range of budgets. No two companies have the same needs when it comes to their video production. The important thing is that your video has a clear picture, clean audio, and message tailored to your intended market.  It is our job to work with you and ensure you receive that and stay within your budget. 

 
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06. I'd Like To Do A Video, But I've Never Done One Before And I am A Bit Overwhelmed. Can You Help?

We know that if you were a video expert, you wouldn't need us. Our job at Infinite Video Productions is to work closely with you from the first initial contact to the final duplication delivery. That's why we're always glad to come to your place of business for a preplan meeting.  It allows us to go over the process with you step by step and answer any questions you have.

 
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07. What Is The Difference Between Video Formats?

 

Standard Definition Formats (SD)

VHS, VHS-C, and 8mm:  These are the older analogue Consumer formats used in home camcorders. VHS is the standard tape used with your VCR.  VHS-C is a smaller version of VHS made to compete with the smaller 8mm format. VHS-C can be played in a normal VCR with an adapter. These consumer formats are the lowest quality of video.

S-VHS (Super VHS) and Hi-8:  These are analogue formats that are a step up from the Consumer formats. Hi-8 is used in many home camcorders. S-VHS looks like a VHS tape but needs a S-VHS VCR to playback properly.  It is more durable than Hi-8 and was used more in industrial pro-sumer level work.

Digital8:  Digital8 is the digital version of Hi-8 used in Digital8 home camcorders. The cameras use the same Hi-8 tape but records a digital signal on it.  The quality is better than S-VHS and Hi-8, but much of the current equipment lacks professional features for serious production work. Digital8 can reach Broadcast Quality when the proper equipment is used. 

MiniDV:  MiniDV is the digital format used in DV home camcorders and DV professional cameras. At the home camcorder level, MiniDV is similar to Digital8 in quality.  At the professional level, miniDV is similar to DVCam and DVCPro.

DVCam and DVCPro:  These are two popular Professional Digital formats. These formats tend to come with better built cameras and VCRs designed for professional video production work and achieve Broadcast Quality.

DVCPro 50:  This is a higher quality version of DVCPro.

BetacamSP:  BetacamSP is an anolgue Broadcast Quality format that has long been the standard for TV stations, news, and high-quality video.  While many are now using the Professional Digital formats, BetacamSP is still used in some areas.

Digital S, DVCPro 50, Digital Betacam:  These digital formats are the high end of the broadcast market.  They achieve better video quality than all the previously listed formats.

 

High Definition Formats (HD)

HDV:  A HD format based on MiniDV.  It uses the same tape as MiniDV but records in an MPEG format instead allowing it to record a HD image.  HDV cameras range from consumer models to professional models.  While all quality for recording in HD resolution, the image quality varies greatly depending on the camera.

MPEG:  There are some cameras that record direct to a hard drive or flash card of some kind.  These cameras use a different form of MPEG to record in.  Like the HDV cameras, the same caveat concerning image quality applies.

P2:  A solid state format used with some Panasonic cameras.  Typically using DVCPro 100 for HD.

DVCPro 100, XDCam, Varicam, HDCam, HDCam SR:  These are all high end formats used in broadcast and films.  Most are tape based (the XDCam records onto disc) and have various types of compression formats.

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08. Which One Is Right For My Project?

While we like to provide our clients with the best quality possible, we realize that the higher formats go beyond some budgets. We recommend the following as a guide when deciding which format is best for you:

Use a Consumer format for:
1. Personal projects such a film or photo transfers.

Use an Industrial format or Consumer Digital format for:
1. A higher quality project than the Consumer level.
2. Personal projects where editing will be done or multiple copies will be made.
3. Corporate products that will stay in house such as training seminars, safety videos, employee orientation, etc.

Use a Broadcast format for:
1. A higher quality project than the Industrial level.
2. Corporate projects that will be shown to the public such as product demos, sales presentations, tradeshow videos, corporate image pieces, etc.
3. Projects for sale to the public or that are to be broadcast.

 
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Have other questions?  Contact Us by phone or E-mail and we would be glad to answer them!
Copyright © 2000  Infinite Video Productions. All rights reserved.
Revised: March 01, 2007 .